Learn how to apologize in English, the right way. Get the strategies you need, plus the right language for delicate situations, like when you make a mistake. By the end of this lesson you will know what to say and how to handle any mistake gracefully, both at work and in your daily life.

The truth is, ‘Everyone makes mistakes.’ But not everyone feels comfortable apologizing for them. It can be awkward.

If you want to be the mature, professional and honest one who does apologize gracefully, then watch our 4 steps to the perfect apology. Your professional and social reputation will thank you!

? Get the full online lesson on English speaking practice and the opportunity to share in the Confident English Community at

? P.S. In this video, I mentioned my lesson on How to Use Word Stress Correctly in English. Get it here:


Start building your English confidence for work and daily life:?

⚡️Free Training: Get the Confidence to Say What You Want in English

⚡️Free Training: Surprising Secrets for Confident Job Interviews in English










❞I feel that it is specialized for shy people, or maybe people that feel they are stuck. Annemarie has the tools to improve it. — Monica, Colombia

❞I noticed changes in my pronunciation and my fluency. This is just the beginning of getting my confidence back! — Anne-Laure, France

❞I’m glad that I did Fluency School last year, it helped me overcome the fear of speaking in English & I’m much more confident! — Emilia, Brazil

?Listen to interviews and read more English fluency and confidence success stories here:



Q: Where are you from?

A: I’m from the United States but I’ve also lived in Pakistan, the Czech Republic, Germany, and France.

Q: Do you speak another language?

A: I do! French. ?? I lived in France for 4 years.

Q: How can I learn with you?

A: Find out about all my small group courses here:

Or learn more about 1:1 classes with Speak Confident English at:


Join me at:



English Fluency and Confidence, 5 Mistakes to Avoid:

What to Say When You Feel Stuck in English:

How to Interrupt Someone Politely in English:

How to Show You’re Finished Speaking:

Uncomfortable Questions and How to Deal with Them:

10 Ways to Tell Someone to Wait in English:



I’m so glad you’re still reading. I want to tell you one important thing—English fluency and confidence are 100% possible for you, even if you feel shy, frustrated, and stuck.

With Speak Confident English, I share strategies, skills, and resources so you can get the English fluency and confidence you need to:

✨Have conversations, get the job you want

✨Share your opinions in a business meeting

✨Make friends easily and start a conversation with anyone in English

✨Go to the grocery store without stress

✨Feel comfortable with any situation—in English.



  1. Hey, i have made a big mistake in office. We have many clients and we do email conversation with them. So last weekend i have sent an email to a client which was for another client basically. Thanks and looking forward to help from you.

  2. Since last few days I started watching your lessons and I found it so useful for myself .I just started a job after a long gap in an English medium school as a class teacher of primary .staying at home and not using English language in everyday conversation even with my own children really brings hesitation in me .I often wanted to share my ideas but just because the correct words do not at that moment came out from me made me realize I really need to practice but how ???that was the main question but then I searched on you tube some useful videos to improve my spoken English and I tried your videos I truly want to appreciate your hard work and the topics you choose and share with us the strategies to follow .Thank you so much for giving us the opprtunity to improve our spoken English .

  3. What if someone makes lots of mistakes and keep repeating same mistakes over and over. Thanks for this valuable video!!

  4. I really love the way you're teaching and i hope you will create lots of videos about EL … Thanks a bunch

  5. Good evening ma'am, I'm very keen to speak confident English like you, but when it comes to speaking in front of people, I'm unable to speak even a single word. So i can't get how I could fix this great problem. So I request you ma'am pls help me and show me the right way because English is not my first language.
    Thank you so much.

  6. Very useful lesson, Anne!!! Thanks a lot… but kindly display the writings in a bigger font so that we can read them well….

  7. I am enjoying your videos. They are very useful and interesting. Thank you for this and please keep it up

  8. I will say,so sorry that was epic disaster, iam truly sorry that was not I intended . I will say this

  9. I make decision now I will see your videos everyday . It can help me to improve my communication skills????

  10. Anne Marie , thank you so much for your explanations. In fact you do much more then teaching English . You show the importance of admit a mistake, dont denay it, be humble and polite , and try to repair the consequences of our falts.

  11. I would forgive you imediately If i were your boss not only for your words but also for your facial expresion so sincerily your entonation .

  12. Hi, I'm new here and I haven't watched all the videos but I like the way you teach,,I'm trying to watch all the videos ?

  13. Please break these expressions down:
    Get off the grid
    Get rid of(something)
    Cold turkey
    Point of no return


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